Care & Support

Care & Support | How to Clean and Care for Your...

Simple care steps for cleaning, drying, storing, and protecting your INTIMYX personal wellness device.

Care & Support | How to Clean and Care for Your...

Simple care steps for cleaning, drying, storing, and protecting your INTIMYX personal wellness device.

Care & Support | Warranty and Support: What INT...

Support should feel clear, especially when the product is personal. INTIMYX provides warranty support so you can shop with more peace of mind. Our customer card states that within 2...

Care & Support | Warranty and Support: What INT...

Support should feel clear, especially when the product is personal. INTIMYX provides warranty support so you can shop with more peace of mind. Our customer card states that within 2...

Everything You Need To Know

Discreet Packaging & Delivery

All INTIMYX orders are shipped in discreet outer packaging with no explicit product names or sensitive branding displayed externally.

Orders are typically processed within 24 hours when stock is available. Metro Manila delivery usually arrives within 1–3 business days, with same-day delivery available in selected areas.

2-Year Warranty & Support

Every INTIMYX device is backed by a 2-year limited replacement warranty covering manufacturing and functional defects under normal use.

If you need assistance with product care, usage, or warranty support, our customer support team is available through our official channels.

Designed for Comfort & Safety

INTIMYX products are designed with soft-touch body-safe silicone and thoughtful ergonomic forms for a more comfortable and approachable experience.

Selected materials are tested for daily intimate wellness use and easy maintenance.

Care & Cleaning

For best performance and longevity, gently clean your device before and after use with mild soap and water or an appropriate toy cleaner.

Store your device in a dry and clean environment using the included discreet pouch.