Shipping policy

Last updated: May 18, 2026

Shipping Policy

At INTIMYX™, we are committed to providing a discreet, reliable, and thoughtful delivery experience designed around your privacy and comfort.

Please review the following shipping information before placing your order.

Discreet Packaging

All orders are shipped using high-level discreet packaging.

Your package will not display:

  • Product names
  • Product images
  • Sensitive descriptions
  • Branding related to intimate wellness

Shipping labels and packaging are designed to protect your privacy throughout the delivery process.

Order Processing Time

For in-stock products, orders are typically processed and shipped within 24 hours after payment confirmation.

Orders placed during weekends, holidays, or promotional periods may require additional processing time.

Out-of-Stock or Delayed Orders

In the event of temporary stock shortages, unexpected delays, or force majeure circumstances, our team will contact you through email, phone, or other provided contact methods with an estimated shipping timeline.

We appreciate your patience and understanding in such situations.

Estimated Delivery Times

Metro Manila

Estimated delivery time:

  • 1–3 business days after shipment confirmation

Same-Day Delivery (Metro Manila Only)

We also offer same-day delivery service within selected Metro Manila areas for eligible orders.

Additional delivery charges may apply.

Availability may vary depending on:

  • Order timing
  • Courier availability
  • Delivery location
  • Weather and traffic conditions

Provincial Deliveries

Delivery times outside Metro Manila may vary depending on destination and courier operations.

Estimated shipping times will be provided where available but are not guaranteed.

Shipping Delays

Estimated shipping and delivery times displayed on our website are provided for reference only.

Actual delivery timelines may be affected by factors outside our control, including but not limited to:

  • Courier delays
  • Weather conditions
  • Traffic disruptions
  • Customs inspections
  • High order volumes
  • Third-party logistics provider issues

INTIMYX™ is not liable for delays caused by external shipping or logistics providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

INTIMYX™ is not responsible for failed deliveries, delays, or additional costs resulting from incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package is lost or arrives visibly damaged, please contact us as soon as possible with:

  • Your order number
  • Photos (if applicable)
  • Delivery details

We will do our best to assist with investigation and resolution.

Contact Us

For shipping questions or delivery support, please contact:

Email: official@intimyx.ph
Instagram: @intimyxofficial
Website: www.intimyx.ph

INTIMYX™
Designed with privacy, comfort, and discretion in mind.