Care & Support | How to Clean and Care for Your INTIMYX Device

Care & Support | How to Clean and Care for Your INTIMYX Device

Care should be simple enough to remember.

Your INTIMYX device is designed for personal wellness use, and a few gentle habits will help keep it comfortable, clean, and ready for the next time you need it.

Clean before and after each use

Wash the product gently with warm water and mild soap before and after each use. This is the main care step and the one worth turning into a habit.

Dry completely

After cleaning, dry the device completely before charging or storing. Moisture left around charging areas or storage spaces is not ideal, so give the device a moment to fully dry.

Store it properly

Keep your device in a cool, dry place away from direct sunlight and extreme heat. Proper storage helps maintain product longevity and keeps the surface feeling as intended.

Avoid harsh cleaners

Do not use harsh chemicals, alcohol-based cleaners, or abrasive materials on the product surface. Warm water and mild soap are enough for regular care.

Listen to your body

If any discomfort occurs during use, stop immediately. Restart only when you feel comfortable. Care is not only about the product. It is also about respecting your own pace.

 

Back to blog

Gentle Assurance

Discreet Packaging & Delivery

All INTIMYX orders are shipped in discreet outer packaging with no explicit product names or sensitive branding displayed externally.

Orders are typically processed within 24 hours when stock is available. Metro Manila delivery usually arrives within 1–3 business days, with same-day delivery available in selected areas.

2-Year Warranty & Support

Every INTIMYX device is backed by a 2-year limited replacement warranty covering manufacturing and functional defects under normal use.

If you need assistance with product care, usage, or warranty support, our customer support team is available through our official channels.

Designed for Comfort & Safety

INTIMYX products are designed with soft-touch body-safe silicone and thoughtful ergonomic forms for a more comfortable and approachable experience.

Selected materials are tested for daily intimate wellness use and easy maintenance.

Care & Cleaning

For best performance and longevity, gently clean your device before and after use with mild soap and water or an appropriate toy cleaner.

Store your device in a dry and clean environment using the included discreet pouch.